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System Administration

Linux server administration and monitoring on managed plans

The problem

Servers do not fail on a schedule. They fail when a disk quietly reaches 100 percent, when a certificate expires on a Sunday, when an unattended upgrade restarts a service that never came back, or when a backup has been writing a zero-byte file for three weeks and nobody looked. None of these need a specialist to fix. They need somebody whose job it is to notice.

The process
  1. Baseline audit: patch level, disk and memory headroom, running services, firewall rules, certificate expiry dates and current backup state
  2. Monitoring installed for the things that actually page a human: uptime, disk, memory, certificate expiry and service health
  3. Backup validation on a schedule, including a real restore rather than a green tick in a dashboard
  4. Security patching on an agreed cadence, with reboots planned rather than surprise-applied
  5. Incident response against the SLA on your plan, with a written note of what happened and what changed
  6. Monthly report covering uptime, resource trends, patches applied and anything that needs a decision from you
Starting price

From $299/month (Starter retainer, 1 server) up to custom Enterprise plans

See the full rate card for fixed packages and managed retainer plans.

What's included

Deliverables

  • 24/7 uptime monitoring on managed plans
  • Security patching and updates
  • Backup management and validation
  • Incident response
  • Performance reporting
FAQ

What does 24/7 monitoring actually mean here?

Monitoring runs continuously and alerts reach a phone, not just a dashboard. Response time is what differs by plan: 8 hours on Starter, 4 hours on Growth, and a 1-hour SLA on Enterprise.

Do you manage servers you did not build?

Yes, most of them. We run a baseline audit first so we know what we are taking responsibility for before the retainer starts.

How do you handle patching without breaking things?

Security patches on an agreed cadence, reboots in a planned window, and anything that touches a running application tested on staging first where one exists.

Is backup monitoring included, or just server uptime?

Included, and it is the check most setups are missing. A backup job that reports success while writing an empty file is the failure mode we look for specifically.

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